AVC Retail is a subject designed to provide students with practical skills and knowledge for working in the retail industry. It focuses on a range of topics, including customer service, sales techniques, merchandising, inventory management, and workplace safety. Students learn how to handle cash registers, manage stock levels, assist customers, and display products effectively. Students will also gain an understanding of the broader business aspects of retail, such as marketing, financial transactions, and teamwork.

This subject emphasizes hands-on learning through applied practical components, simulated retail environments, and real-world scenarios, preparing students for further education in retail at post-secondary school. AVC Retail helps students develop practical, employable skills while earning qualifications recognized by industry standards.

The course is divided into three main units:
Unit 1: Applied Retail Support
Unit 2: Practical Merchandising
Unit 3: Retail Front Line

The Key areas covered within these units include:

• Customer service and communication
• Cash handling and point-of-sale (POS) operations
• Stock control and inventory management
• Visual merchandising and product displays
• Retail marketing and promotions
• Workplace health and safety in a retail setting

The skills developed in AVC Retail are valuable for careers in sales, customer service, store management, and entrepreneurship.